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Welcome to the Novation Answerbase!

Here you can search articles created by our Support Team for the information you are looking for by selecting your product from the list on the left-hand side of the page or by using the search box above. If you come across any terms you are unfamiliar with then you can look them up in our glossary. If you do not find the information you are after then please contact your local Novation distributor for your country. If you live in the UK, you can also contact us directly on:

Tel: +44 1494 462246
Fax: +44 1494 459920

Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.

Most Popular Articles

article Novation Product User Manuals
Misplaced your user guide? Or simply curious as to the detailed functionality of a specific unit? Download the user guide for the product of your choice from the Novation website: Visit website If...

2005-11-22    Views: 12498   
article Windows Error Code 10
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (e.g. plugged into a bus powered hub...

2005-08-22    Views: 9661   
article Are there any more templates to download?
More templates for the ReMOTE are available for download on our website. If you would also like additional or replacement template labels, these can be ordered direct from novation by ...

2005-10-10    Views: 8228   
article A-Station, K-Station, V-Station, X-Station, Xio and KS Series patch compatibility
Single programs from these Novation synths are compatible with each other as shown in the table below:

2005-11-22    Views: 8181   
article How to setup software control in Ableton Live 4, 5 and 6 with the X Station
The template that comes with the X Station for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the X Station and make sure it is selected as the...

2005-08-22    Views: 6938   
article Using the ReMOTE with Ableton Live
The template that comes with the ReMOTE for Live 2 can be used with all versions of Live. For controlling Live load up the Live template on the ReMOTE and make sure it is selected as the MIDI...

2005-11-22    Views: 6768   
article How to set the X-Station up to work with Reason.
Follow these steps to set the X-Station up to work with Reason (version 3 or later): 1. Connect the X-Station to your computer, turn it on and launch Reason. 2. In Reason go to the 'Control...

2005-08-22    Views: 6349   
article MIDI data from the X-Station is getting recorded with latency in Cubase.
If MIDI notes are being recorded with latency try checking the 'Use system timestamp' box in the MIDI Port Setup page in Cubase 4 Device Setup (it is on the 'DirectMusic' page in Cubase SX2/3 -...

2005-08-22    Views: 5686   
article How do I update the operating system (OS) on my ReMOTE LE?
1.36 is the latest version of the ReMOTE LE operating system (OS). You can see the OS version on your unit on the display when you turn it on. If the version number displayed is less than 1.36...

2007-01-31    Views: 5348   
article How can I control the Logic plug-ins using Automap Universal?
The Logic plug-ins are not standard AU format plug-ins, therefore they will not work with the plug-in Automap system in Automap Universal. There is no way to control the Logic effect plug-ins...

2007-03-08    Views: 5260   
article The Cubase Automap template has disappeared?
Originally there was a dedicated template for Cubase Automap. The latest ReMOTE SL installer (available from the ReMOTE SL downloads page) replaces this with the 'Automap Universal' template,...

2006-08-09    Views: 5169   
article Do I need to install drivers to use the ReMOTE SL?
The ReMOTE SL is a class-compliant MIDI device so it does not require its own drivers. It can use the MIDI drivers built in to Mac OSX (10.2.4 or higher) and Windows XP, XP X64, Vista and Vista...

2006-02-03    Views: 5037   
article The ReMOTE SL installer does not recognise Reason installed on my computer.
The following message may appear when running the ReMOTE SL installer: 'Unable to find a usable version of Reason. Automap will not be available. Do you wish to continue?' If you do have...

2006-12-08    Views: 4951   
article MIDI control of the X Station synth
The KS synth in the X Station can be remotely controled from the USB input (from a computer) or from its MIDI input. To select the synths MIDI source, put the unit in synth mode using the play...

2005-10-25    Views: 4862   
article How many/which Templates are included with the ReMOTE SL?
There are 32 factory preset Templates for soft synths, the list of which is shown in the ReMOTE SL specifications. These include many of the most popular plug-ins. Additional Templates will be...

2006-02-03    Views: 4862   
article Where can I get spare parts for Novation products?
For all spares enquiries you should contact your local Novation distributor. Click here to find your local distributor.

2006-02-15    Views: 4678   

Latest Articles

article My Nocturn does not work when connected
The lights on the Nocturn will only turn on when the Automap Server is launched. Please run the latest Nocturn installer first, which can be downloaded here. Then launch the Automap Server. It...

2008-07-30    Views: 249   
article Controlling Digital Performer using the Automap MIDI client.
If you wish to control Digital performer using the Automap MIDI client rather than using the HUI emulation, or if you are a Nocturn user, MIDI control of digital performer is explained in this...

2008-07-24    Views: 234   
article Controlling Digital Performer using a Nocturn and the Automap MIDI client.
There are two ways to assign MIDI messages to functions in Digital Performer, in the ‘Commands’ window, and using the “Attach MIDI Controller…” option in the mixer menu, between these you...

2008-07-23    Views: 232   
article My SL is controlling my plug-ins when I only want to control my mixer...
You need to select your midi input to port one on the mixer channels to prevent Pro Tools from recieving midi data from multiple ports. Unless this is defined, the HUI will send messages out of...

2008-07-14    Views: 271   
article How do I send templates to/from my ReMOTE SL Compact from/to my computer?
You can use the ReMOTE SL Template Editor to send templates to/from the ReMOTE SL and also to create your own templates. The Editor can be downloaded from the ReMOTE SL Compact downloads page. ...

2008-07-10    Views: 285   
article How to control Ableton Live with the Nocturn?
Set the MIDI input and output ports for the Automap MIDI Client to ‘Automap MIDI’‚ in the Automap settings menu. If you will also be using the Automap MIDI Client to control hardware MIDI...

2008-05-14    Views: 1480   
article No MIDI messages from the Automap MIDI Client.
By default, the MIDI input and output port is set to Off. Make sure Automap MIDI is selected in the MIDI input and output port of the Automap Server. Also check that the appropriate midi channel is...

2008-05-14    Views: 793   
article How to control Reason with the Nocturn?
As Automap Universal is not supported with Reason, you'll have to use the Automap MIDI client and learn each Reason parameters youself. In the Automap Server, make sure Automap MIDI is selected...

2008-05-14    Views: 669   
article Automap do not map out all the parameters of my plug-in on the Nocturn?
There are mapping conventions used by by Novation to create default control maps for different types of plug-in. They are designed to give easy access to the most important parameters of a plug-in...

2008-05-14    Views: 685   
article The crossfader is not automapped by the Automap Server.
By default, the Automap Server will not map the crossfader. However, it can be learn using the Learn function on the Nocturn.

2008-05-14    Views: 512   
article The touch sensitive encoders and crossfader are not responsive.
The Nocturn will carry out an automatic calibration for the touch sensitive encoders and corssfader when it is plugged in, therefore it is best not to touch them when plugging the Nocutrn to a...

2008-05-14    Views: 392   
article No lights on the Nocturn when connected.
The LEDs on the Nocturn will only turn on when the Automap Server is launched. Quitting the Automap Server will cause the LEDs to turn off.

2008-05-13    Views: 528   
article The preset change do not work with my Speed Dial.
The Speed Dial can be pushed in and rotated to select presets on the plug-in with Automap focus.The preset change feature is plug-in dependent. This will only work where a plug-in uses the host’s...

2008-05-13    Views: 537   
article I bought the Nocturn, should I download the latest installer from the website?
The installer disc that came with the Nocturn is out of date, this is because we frequently update our installer, therefore we always advise users to download the latest installer from our website...

2008-05-13    Views: 749   
article What is Automap MIDI in Automap Universal 2? Do I need to use it?
The Automap MIDI client was introduced into Automap Universal 2 to accommodate the Nocturn, as the Nocturn has no other way to send traditional MIDI messages. The Automap MIDI Client is designed...

2008-04-21    Views: 1502   
article What is the Remote SL/Zero SL/SL Compact Editor use for?
There are a total of 40 template slots on the SL. Slots 1-33 are manual (non automap) templates, these templates are for controlling hardware/software devices using the traditional method, midi...

2008-04-16    Views: 1047   


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